WELCOME TO KONG ADVENTURE

Here you will find a wide range of activities for all ages based in Keswick, right in the heart of the British Lake District, World Heritage Site. Our friendly and experienced staff will be able to help find the right activity for you.

There’s a wide range of activities that we’re able to offer to keep even the most frequent user happy all year round!

The climbing area consists of a multitude of angles from slabs to steep overhangs around the main area, including a Moon Board in our Bouldering Area to get your arms pumping! Tucked away behind all this is our indoor caving system; crawl, squeeze and weasel your way through from the bottom of the climbing wall to the cavern before exiting out of the cave into our cafe upstairs.

If you have tried everything indoors or would just like to take on a challenge outdoors, we have a wide range of outdoor activities available to suit all abilities – including Rock Climbing, Ghyll Scrambling, Mine Exploration and Via Ferrata!

Off on your own adventures?  Then why not check out our independent outdoor store specialising in Climbing, Mountaineering and Running!

Heads RoadKeswick Cumbria CA12 5EZ

KONG Adventure Click & Collect

Our Click & Collect service offers all the benefits of shopping online combined with specialist personal retail experience in one of our stores. Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you. Best of all the service is completely FREE!

1. Add your items to your basket

Use our website to browse our catalogue of products with stock availability. When you find the item you want simply add it to your basket like you usually would.
 

2. Checkout using Click & Collect

Scroll down and choose Click & Collect as your delivery method. Enter your postcode at the checkout to find your closest store.
 

3. Choose the store of your choice and collect your items

Choose a store of your liking, click continue and complete the rest of our standard checkout steps and you’re ready to collect your item in store.

 

Frequently Asked Questions

When can I collect my order?

For items in stock at the chosen collection store, we will normally have your item ready to collect within 1-2 working days.

For items which are at the warehouse your order will be ready to collect in the time indicated on the website; or if at another store approximately 3 working days – please call in advance if you are making a long journey, just in case!

 

How will I know when my order is ready?

For every order we will send you an e-mail to let you know when your order is ready to collect. If you’ve ordered a bike we will contact you once you have placed your order to arrange a collection time.
 

What do I need to collect my order?

Please bring with you your confirmation e-mail, a photo proof of ID (i.e. passport, driving licence), and proof of address.

We will hold your order in store for 10 days, if you have any problems with getting to the store to collect your order please feel free to contact the collection store and we will happily extend this time where possible.
 

Can Someone Else Collect My Order?

Please contact the store you have chosen to collect from in advance and we will do our best to accommodate any changes relating to collection. 
 

How do I cancel/change my order?

If you wish to cancel your order or make any changes please contact the store directly, contact information can be found here. Please note, full refunds will be made via the original transaction made with our online team.
 

How do I return my order?

Our normal returns policy applies to all Click & Collect orders, for more information see our returns policy. You can also return directly to the store.

 

 

 

Quick Contact

017687 75907 sales@kongadventure.com Heads Road Keswick Cumbria CA12 5EZ

Opening Hours

Monday
9:30am - 6:00pm
Tuesday
9:30am - 6:00pm
Wednesday
9:30am - 6:00pm
Thursday
9:30am - 6:00pm
Friday
9:30am - 6:00pm
Saturday
9:30am - 6:00pm
Sunday
9:30am - 5:00pm
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